TG
Thokozani G

1 reviews | Active since May 2022

23 Feb 2026, 09:27

VERY BAD SERVICE

I have claim *** dating back to the December 2025, when I checked last week it was allocated to Anthea but when I email, she is on leave, why would you allocate a claim that has been so delayed to some on leave. I'm disappointed on SANTAM, I will never recommend anyone to use it.When I tried whatsup, the consultant just left the conversation which is unprofessional to me.

0
Replies (2)
Santam
Santam's reply23 Feb 2026, 09:31
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
TG
Thokozani G's update23 Feb 2026, 15:26
Reviewer Update
No one has contacted me up to so far, I have made a call again and told that the Assessor will come back tomorrow from leave, can you imagine. What a very poor service from Santam.