SP
Shaun P
1 reviews | Active since Apr 2019
27 Nov 2019, 22:21
Very Bad Service
Very bad service. Please do not be fooled. When you sign up with them you are not properly advised. Only when you have a claim then you get told. Very UNFAIR. very UNHELPFUL
Helpful (0)
Replies (1)0
Replies (1)
Santam's replyOfficial
28 Nov 2019, 14:02Good day Shaun,
Thank you for the post above and for taking the time to notify us of your experience.
We are really sorry to hear about your frustration.
We note you have not provided the policy or claim number and unfortunately we cannot trace anything on our system using the ID number provided.
We will be in contact via email to request same.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you for the post above and for taking the time to notify us of your experience.
We are really sorry to hear about your frustration.
We note you have not provided the policy or claim number and unfortunately we cannot trace anything on our system using the ID number provided.
We will be in contact via email to request same.
Thank you and kind regards
Stephan Olivier
Client care media manager
Santam's reply28 Nov 2019, 14:02
Official
Good day Shaun,
Thank you for the post above and for taking the time to notify us of your experience.
We are really sorry to hear about your frustration.
We note you have not provided the policy or claim number and unfortunately we cannot trace anything on our system using the ID number provided.
We will be in contact via email to request same.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you for the post above and for taking the time to notify us of your experience.
We are really sorry to hear about your frustration.
We note you have not provided the policy or claim number and unfortunately we cannot trace anything on our system using the ID number provided.
We will be in contact via email to request same.
Thank you and kind regards
Stephan Olivier
Client care media manager