Very aggressive premie increases without any additional benefits.

I want to compain about the aggressive increase in my monthly premium with Santam. I had a comprehensive short term Insurance for some of my vehicle and a different short term insurance for my house at a bank.

I was convinced by my current life insurance advisor to change from my previous insurance broker to the current short-term insurance broker with his company and to consolidate all my assets into a comprehensive short term Insurance which is currently Santam.

At first it made sense to do this and in fact it worked out less than what I've paid on all the different insurances that I had. That was the last good thing that happened with this Santam broker when I initially signed this NEW best short term comprehensive insurance agreement with Santam.

I had Lightning damage due to a direct hit on my house, one of those once in a lifetime incidents. I've logged a claim via my NEW Santam broker and it took more than 2 weeks for an accessor to visit my house to inspect the damage caused by the lightning. It took an additional 2 weeks to process the claim due to the fact that they were waiting for some accredited weather company to send them a report on if there was actually a lightning bolt that struck my house on that day and time. My claim was passed around various Santam representatives with no outcome. I had to follow up on various occasions via my NEW broker on the status of my claim. This would've happened with my previous broker or insurance company.

This is just a bit of background experiences I had with Santam and their brokers.

My actual complain is about their aggressive premie increase of a period of the 2 years that I'm part of their insurance company. My premie has increase by ±65% over the 2 years and they have another increase of approximately 11.5% for this new year. No normal working class individual will get this type of salary increase. I've complained above this via my NEW broker but it falls on deaf ears and as a matter of fact they don't care as long as you pay the premie and they get a percentage of the premie.

My previous broker has always looked for better benefits and savings even if it means that he'll change the short-term insurance company.

Please do not consider Santam as a short-term insurance company of choice seeing that their clients via their brokers are only numbers and they will ***** you out of your well earned money without even a wink.