Vehicle Claim Nightmare

I have never posted a negative review so one can imagine how poor the service was that I received from Santam that would drive me to doing one. As an insurer I would have expected them to have more empathy regarding the impact that a vehicle loss would have and would therefore try and resolve the claim as a matter of urgency. That was definitely not my experience. My engagement with Santam has been very unpleasant and I certainly do not wish to engage with them again.