Vehicle claim

I am not happy with the level of service I received from Khaya Godlo after logging my claim.

I did not receive any phone call from him to explain the claims process or provide proper information on how the claim would be handled\. I was the one who had to call to get clarity and understand the process\.

Unfortunately, when I contacted him, I found him to be very unfriendly and unhelpful, which made me feel as though I was begging for information regarding my own claim\.

I understand that claims may take time, but I expect clear communication, professionalism and proper customer service throughout the process\.