Utter *******!

<p>Took out a car policy beginning of December. Santam did not dedut the premium when specified. followed up a few times and was told it will go off with the next debit order end of december. Again nothing was deducted. Followed up again and forwarded all proof of banking details. Kept getting told they are investigating and will get back to me. No one ever got back to me. This year I phoned and was told they cancelled the policy due to non payment. No notification given and this despite that I did everything I could to get it sorted. Was totally disgusted. Was then promised a new policy was drafted and they would get back to me with the date and amount of debit order..... no call back. Followed up yet again and they can only find the cancelled policy. What a shamble! Still await some form of feedback! </p>