Useless & Slow

Useless, Slow, not worth it and Pathetic! The slogan should be Insurance terrible and bad, not good and proper Claim #1 It took Santam a month to process and on this claim, they paid R900 out of the R55 000 clam Clain #2 for a burst geyser we are almost a week without hot water and they say they need to move the geyser to the outside because it may not be in the roof. *****. The only reason I can think of is that they don't want to remove the old geyser and just put up an ugly geyser on the outside to save them money.