JS
John S

1 reviews | Active since Jan 2024

31 Jan 2024, 13:52

Useless Santam

Horrid horrid, useless, they never answer calls. They want to just close claims on their side, my car is still damaged and I was forced to collect an incomplete car from renew it randburg. Santam closed the claim on their side and renew it marked my car as complete. My car is still damaged. They never fixed the roof, and it's riddled with hail dents. Santam never once from 7 Dec 2023cto 31 jan 2024 called me to give me a single update Santam consultants don't work, they get paid for nothing My assigned claim consultant never bothered to contact me from 7 Dec 2023 to 31 Jan 2024. My car sat at the panelbeaters from 7 Dec 2023 to 31 jan 2024

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Replies (1)
Santam
Santam's reply31 Jan 2024, 13:57
Official
Good afternoon,

Thank you for your review.
We are really sorry to hear about this.

Please provide us with the claim number to enable our department to assist?

Thank you and kind regards
Client care