PD
Premilla D
1 reviews | Active since May 2016
30 Oct 2024, 21:09
***********, useless, arrogant consultants
Santam doesn't care about policy holders under their affiliates. I paid thousands of rands and their agents are *********** and brainless. They are clueless about policies and don't know how to handle complaints and queries. I wish someone in this company had the knowledge, skills and education to answer simple, uncomplicated questions, without making stupid excuses and then refusing to respond when we ask questions. Kindly get someone who is competent to handle my complaint.
Helpful (0)
Replies (5)0
Replies (5)Santam's replyOfficial
30 Oct 2024, 21:12Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Best regards,
Santam's reply30 Oct 2024, 21:12
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Best regards,
Santam's replyOfficial
31 Oct 2024, 08:14Good day,
Thank you for your review.
In order for us to assist please provide us with the policy no/ claim number in question
Thank you and kind regards
Client care
Thank you for your review.
In order for us to assist please provide us with the policy no/ claim number in question
Thank you and kind regards
Client care
Best regards,
Santam's reply31 Oct 2024, 08:14
Official
Good day,
Thank you for your review.
In order for us to assist please provide us with the policy no/ claim number in question
Thank you and kind regards
Client care
Thank you for your review.
In order for us to assist please provide us with the policy no/ claim number in question
Thank you and kind regards
Client care
Best regards,
PD
Premilla D's updateReviewer Update
01 Nov 2024, 10:30Can you kindly supply me with an email address as I don't want to go on and on on this public platform. I will supply personal details directly to you then.
PD
Premilla D's update01 Nov 2024, 10:30
Reviewer Update
Can you kindly supply me with an email address as I don't want to go on and on on this public platform. I will supply personal details directly to you then.
Santam's replyOfficial
01 Nov 2024, 12:50Good day, thank you for your response, kindly forward the requested details and any submissions you might have to *** We will acknowledge and attend accordingly. Thank you and kind regards Client Care
Best regards,
Santam's reply01 Nov 2024, 12:50
Official
Good day, thank you for your response, kindly forward the requested details and any submissions you might have to *** We will acknowledge and attend accordingly. Thank you and kind regards Client Care
Best regards,
PD
Premilla D's updateReviewer Update
01 Nov 2024, 12:55Thank you very much.
PD
Premilla D's update01 Nov 2024, 12:55
Reviewer Update
Thank you very much.
