PD
Premilla D

1 reviews | Active since May 2016

30 Oct 2024, 21:09

***********, useless, arrogant consultants

Santam doesn't care about policy holders under their affiliates. I paid thousands of rands and their agents are *********** and brainless. They are clueless about policies and don't know how to handle complaints and queries. I wish someone in this company had the knowledge, skills and education to answer simple, uncomplicated questions, without making stupid excuses and then refusing to respond when we ask questions. Kindly get someone who is competent to handle my complaint.

0
Replies (5)
Santam
Santam's reply30 Oct 2024, 21:12
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Best regards,

Santam
Santam's reply31 Oct 2024, 08:14
Official
Good day,
 
 Thank you for your review.
 
 In order for us to assist please provide us with the policy no/ claim number in question
 
 Thank you and kind regards
 Client care

Best regards,

PD
Premilla D's update01 Nov 2024, 10:30
Reviewer Update
Can you kindly supply me with an email address as I don't want to go on and on on this public platform. I will supply personal details directly to you then.
Santam
Santam's reply01 Nov 2024, 12:50
Official
Good day, thank you for your response, kindly forward the requested details and any submissions you might have to *** We will acknowledge and attend accordingly. Thank you and kind regards Client Care

Best regards,

PD
Premilla D's update01 Nov 2024, 12:55
Reviewer Update
Thank you very much.