Unproffessional Santam
On the 13th of September I received a quote on a vehicle insurance and accepted it, on the same day in the afternoon I cancelled the policy after receiving a better offer from another insurance company therefore I'm NOT a client at Santam, however I realized that Im being listed on Trans union as their client and this affects my affordability scale.
I've sent emails requesting their assistance in the matter on the 08/02/2018 till today nothing.
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Santam's replyOfficial
07 Mar 2018, 11:22Good morning,
Thank you for your post above. We are really sorry to hear about this and will look into this and request the rectification on your profile from the credit bureaus.
We will be in contact shortly via email to request further information.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,
Santam's reply07 Mar 2018, 11:22
Official
Good morning,
Thank you for your post above. We are really sorry to hear about this and will look into this and request the rectification on your profile from the credit bureaus.
We will be in contact shortly via email to request further information.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,