1 reviews | Active since Dec 2016

22 Dec 2016, 10:33

Unprofessional and useless service for third party claim

<p>Santam claim number: ********** 38</p> <p> </p> <p>I have provided photos on 30 November 2016 for the assessor to review, without any feedback after I followed up via email and calls. Mongamele Mzangwe (Santam) promised to give me feedback yesterday after I called him, I phoned this morning (22-12-2016) and I hear he is on leave till 29-12-2016.</p> <p> </p> <p>This is unprofessional service for you.</p>

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Replies (1)
Santam
Santam's reply23 Dec 2016, 08:12
Official

Good day

Thank you for your post.

Kindly be advised that we are investigating your complaint and we will be in contact with you soon.

Thank you and kind regards

Kurt Koopman

Client Care Manager