AL
Amy L
1 reviews | Active since Mar 2013
30 Oct 2015, 02:14
Unprofessional
I recently got an quote from Santam to insure my car. Afterwards I received messages on WhatsApp from an unfami**** number. I asked where he got my number and was told he got it from the guy who did my quote. This is unprofessional and completely unacceptable. What other information is being shared???
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Replies (1)
Santam's replyOfficial
02 Nov 2015, 08:18Hello AmyLeeL,
Thank you for your posting.
We truly can unbderstand that you are not happy with the service you received and we sincere apologise for the frustration this has caused you.
We will investigate this matter and once concluded we will revert back to you.
Kind regards.
Stephan Olivier
Client care media manager
Thank you for your posting.
We truly can unbderstand that you are not happy with the service you received and we sincere apologise for the frustration this has caused you.
We will investigate this matter and once concluded we will revert back to you.
Kind regards.
Stephan Olivier
Client care media manager
Best regards,
Santam's reply02 Nov 2015, 08:18
Official
Hello AmyLeeL,
Thank you for your posting.
We truly can unbderstand that you are not happy with the service you received and we sincere apologise for the frustration this has caused you.
We will investigate this matter and once concluded we will revert back to you.
Kind regards.
Stephan Olivier
Client care media manager
Thank you for your posting.
We truly can unbderstand that you are not happy with the service you received and we sincere apologise for the frustration this has caused you.
We will investigate this matter and once concluded we will revert back to you.
Kind regards.
Stephan Olivier
Client care media manager
Best regards,