ED
Eric D

1 reviews | Active since Aug 2016

26 Sept 2023, 09:07

Unhappy with service delivery

I submitted a claim the 1st September 2023. The claim was only handed over to the quantum assessor the 21st September 2023. The vehicle is still standing not sorted and I am still unclear on what will happen. I am still awaiting clarity as I would like to get my car back. Also there were tools ****** out of the vehicle and nothing has happened regarding this. It happened when the vehicle was in transit to the panel beaters.

0
Replies (4)
Santam
Santam's reply26 Sept 2023, 09:11
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam
Santam's reply26 Sept 2023, 09:55
Official
Good day sir,

Please provide us with the claim number in question?

Thank you and regards
Client care
ED
Eric D's update26 Sept 2023, 10:34
Reviewer Update
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ED
Eric D's update11 Oct 2023, 13:22
Reviewer Update
Today is the 11th day of October, after I was told someone would contact me. No feed back on what is going to happen to my tools ****** from my vehicle while being towed away from accident.