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Salome
1 reviews | Active since May 2025
24 Feb 2026, 11:20
Unhappy with santam switch
I had a cellphone insurance with them on their santam app named switch. All of a sudden i get am email that my insurance was cancelled. With all the monthly premiums i have been paying i never got a warning or anything. I called santam they told that they no longer have that insurance umbrella without proper communication even.
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Replies (4)0
Replies (4)
Santam's replyOfficial
24 Feb 2026, 12:05Good day
Thank you for your review.
In order for us to assist please provide us with the policy number in question.
Thank you and kind regards
Client Care
Thank you for your review.
In order for us to assist please provide us with the policy number in question.
Thank you and kind regards
Client Care
Best regards,
Santam's reply24 Feb 2026, 12:05
Official
Good day
Thank you for your review.
In order for us to assist please provide us with the policy number in question.
Thank you and kind regards
Client Care
Thank you for your review.
In order for us to assist please provide us with the policy number in question.
Thank you and kind regards
Client Care
Best regards,
S
Salome's updateReviewer Update
24 Feb 2026, 12:18I don’t have it,i registered using only my personal details
S
Salome's update24 Feb 2026, 12:18
Reviewer Update
I don’t have it,i registered using only my personal details
S
Salome's updateReviewer Update
24 Feb 2026, 12:20JS65249 there is the policy number
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Salome's update24 Feb 2026, 12:20
Reviewer Update
JS65249 there is the policy number
Santam's replyOfficial
03 Mar 2026, 11:26Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Best regards,
Santam's reply03 Mar 2026, 11:26
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Best regards,