Unhappy client

Santam is really misleading people with they nice adverts for such a big company,we are with santam eversince 2018,we only had 1 claim for a faulty tv and 1 for a windscreen,we pay almost R5000 a month,and today,2023-02-25,they send us a letter that they gonna terminate our contract from the 1st of april only for 2 claims,there is other claims,that they put in like a collision/overturning,we never had an accident in our lifes,i really dont know who claim for that cause im still driving my vehicle,there is a claim for home content our gate motor my husband just phone them they never even come back to us,we fix the gate motor ourself,how the hell can they terminate our contract for only 2 cheap claims,no the rob our people but we must pay thousands every month for this type of service,i will not leave it here,even if I must take it to the ombudsman,or highest court for this false claims,I want someone to deal with this matter as soon as possible.