BS
Bonang S
1 reviews | Active since Nov 2020
03 Nov 2020, 12:47
Unfair treatment
I received a call this morning from a lady called Zimbini from 3 way marketing,She told me she will get a consultant from Santam to give me an insurance quote for my vehicle and i agreed but when the consultant was introducing herself and i had questions to ask then the lady Zimbini was talking to her colleague while i listening telling her that "this person is annoying with lot of questions" and i felt disrespected and unfairly treated. It was very unprofessional for her to treat me that way and very unprofessional for Santam to allow their clients to be ridiculed that way by their partners
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Replies (1)Santam's replyOfficial
03 Nov 2020, 15:52Good day
Thank you for your post.
We are in the process of investigating your concerns and will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
We are in the process of investigating your concerns and will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Santam's reply03 Nov 2020, 15:52
Official
Good day
Thank you for your post.
We are in the process of investigating your concerns and will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
We are in the process of investigating your concerns and will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
