NM
Nomaswazi M
1 reviews | Active since Jun 2024
21 Jun 2024, 14:04
Unfair claim
It's been 4 weeks and my device has not been picked up for assessing... I have been with them for 4 full years but getting this treatment now.. Claiming for physical damage but their response after escalating from MTN to Santam is the insured sim was not there when I lost the device. It's been 3 days now, I responded to clarify the device is with me and not lost. Until today. No answer
Helpful (0)
Replies (5)0
Replies (5)
Santam's replyOfficial
21 Jun 2024, 14:08Good day,
Please provide us with your claim number to enable us to assist?
Thank you
Regards
Client care
Please provide us with your claim number to enable us to assist?
Thank you
Regards
Client care
Santam's reply21 Jun 2024, 14:08
Official
Good day,
Please provide us with your claim number to enable us to assist?
Thank you
Regards
Client care
Please provide us with your claim number to enable us to assist?
Thank you
Regards
Client care
NM
Nomaswazi M's updateReviewer Update
21 Jun 2024, 14:23ATS193988
NM
Nomaswazi M's update21 Jun 2024, 14:23
Reviewer Update
ATS193988
NM
Nomaswazi M's updateReviewer Update
21 Jun 2024, 14:49Ok. Please cancel my insurance now! Coz if I am debited again next week you will pay me back that money
NM
Nomaswazi M's update21 Jun 2024, 14:49
Reviewer Update
Ok. Please cancel my insurance now! Coz if I am debited again next week you will pay me back that money
NM
Nomaswazi M's updateReviewer Update
21 Jun 2024, 14:49But this matter is ongoing even if we have to go to court then so be it
NM
Nomaswazi M's update21 Jun 2024, 14:49
Reviewer Update
But this matter is ongoing even if we have to go to court then so be it
Santam's replyOfficial
08 Jul 2024, 14:51Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply08 Jul 2024, 14:51
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care