PG
Philip G
1 reviews | Active since Feb 2013
13 Nov 2023, 19:55
Unacceptable weather alert sms messages
Once again I have received one of your spam/junk unwanted, unsolicoted and unapproved weather alert sms messages to my cell phone. I previously raised this issue on the 30th October 2023. I received an email from your Client Engagement team (Santam Direct) advising me that my complaint had been escalated to the broker department. I was given a request number . Nothing has happened. To restate: I have never given you permission to distribute my cell number to the SA Weather Service or any other third party without my explicit consent. You are therefor in violation of the conditions and terms of the POPI Act. NOW RESOLVE THIS ISSUE AND ENSURE THAT THESE JUNK SMS MESSAGE CEASE.
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Replies (1)Santam's replyOfficial
14 Nov 2023, 06:56Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply14 Nov 2023, 06:56
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
