Unacceptable Service

Santam - we have been insured with them for about 23/24 years. First 20 years fine - no issues - but then again very few claims. We have had a few since then namely motor vehicle claims. What a nightmare - con artists trying to avoid paying at all costs. I had my Hyundai repair done at Tekton Panelbeaters - approved by Santam btw! A few months later the car paint is peeling - don't forget this vehicle is still under Hyundai warranty! Take the car back in to Tekton - they redo it and low and behold a year later the car peels and paintwork cracks again. I've been pushed from pillar to post & finally get the go ahead from my broker to take the car on to another Panelbeater who is currently repairing the back/front of the vehicle. Get a call today from Panelbeater to say they haven't authorized old damage repair - phone Gameen at Santam & excuse after excuse & he can't now authorize this & I must phone his manager - shocking to say the least! The car is now standing at the Panelbeater \waiting"for Santam! <br> And do me a favour - don't respond to this Hello Peter comment if it is going to be a standard copy and past exercise that is so visible from all the other responses on HelloPeter."""