unacceptable customer mannerism

<p>I refer to the mail i received from Puleng this morning. Be advised i will not be threatened as was the nature of this e -mail . It is unacceptable the naure of mail that was sent out , this could have been addressed in a different manner . firstly you have no right in contacting me , you have all the necessary information provided from , i.d , case no , all personal particulars , including a copy of my car disk . All particulars including my insurance company was given to your client , furthermore with all the given info this should have been traced by you . Given the fact its more than a month since incident , i question your capabiltity and effieciency in resolving claims . You can make contact with my insurer on : ********** , first for woman . i require a call from management on the way i was approached today including the threatening mail , or this will be taken up legally</p>