YD
Yumna D
1 reviews | Active since Dec 2015
11 Jul 2019, 00:02
****ty service
They are slow, incapable and *****. I met with an accident a year ago. They didn’t bother to ask what happened they listened to a lie and then then decided they won’t oay me out . I’m damn tired of the lady every time I call the women or email the lady who helped she ignores or avoids the messages . Starting from Chantelle to Jessica they are ridiculous and don’t do their jobs Chantelle was always on a tea break and Jessica couldn’t be bothered
Helpful (0)
Replies (3)0
Replies (3)
Santam's replyOfficial
11 Jul 2019, 07:55Good day,
Thank you for your post above,
We are sorry to hear about your bad experience. We would like to investigate the matter and would appreciate if you could provide us with the claim or policy number so that we can trace the claim and start our investigation.
We thank you in advance.
Kind regards
Stephan Olivier
Client care media manager
Thank you for your post above,
We are sorry to hear about your bad experience. We would like to investigate the matter and would appreciate if you could provide us with the claim or policy number so that we can trace the claim and start our investigation.
We thank you in advance.
Kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply11 Jul 2019, 07:55
Official
Good day,
Thank you for your post above,
We are sorry to hear about your bad experience. We would like to investigate the matter and would appreciate if you could provide us with the claim or policy number so that we can trace the claim and start our investigation.
We thank you in advance.
Kind regards
Stephan Olivier
Client care media manager
Thank you for your post above,
We are sorry to hear about your bad experience. We would like to investigate the matter and would appreciate if you could provide us with the claim or policy number so that we can trace the claim and start our investigation.
We thank you in advance.
Kind regards
Stephan Olivier
Client care media manager
Best regards,
YD
Yumna D's updateReviewer Update
11 Jul 2019, 22:55Btw the ladies name was Clarise not Chantelle sorry about that . The claim number is ***
YD
Yumna D's update11 Jul 2019, 22:55
Reviewer Update
Btw the ladies name was Clarise not Chantelle sorry about that . The claim number is ***
Santam's replyOfficial
12 Jul 2019, 07:22Apologies Yumna, Hellopeter cut off the claim number so I am unable to view it.
We will make contact via email requesting this again.
Kind regards
Stephan Olivier
Client care media manager
We will make contact via email requesting this again.
Kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply12 Jul 2019, 07:22
Official
Apologies Yumna, Hellopeter cut off the claim number so I am unable to view it.
We will make contact via email requesting this again.
Kind regards
Stephan Olivier
Client care media manager
We will make contact via email requesting this again.
Kind regards
Stephan Olivier
Client care media manager
Best regards,