1 reviews | Active since Oct 2016
Totally deplorable and disdainful Disservice by K***a, Emma, Stanley, Bella and the Complaintss Dept of Santam as wellastheir ServiceProviders, My Glass AND Renew-It!!!
Totally deplorable and disdainful Disservice by K***a, Emma, Stanley, Bella and the Complaintss Dept of Santam as wellastheir ServiceProviders, My Glass AND Renew-It!!! 1. There's Total Lack of Accountability by anyone!!! 2. A minor damage has taken since 27th July and my car remains at Renew-It with NOONE AT SANTAM TAKING RESPONSIBILITY NOR ACCOUNTABILITY FOR THIS!!! 3. Not even a Complaint to Santam's Complaints Department yielded any response!!! EVERYONE IS JUST DISREGARDING MY EMAILS YET, MY CAR REMAINS AT RENEW-IT UNJUSTIFIABLY!!! 4. Santam Processes involves WAY TOO MANY HAND-OFFS THUS, AT THIS STAGE, I DO NOT KNOW WHO'S RESPONSIBLE FOR MY CLAIM! I'M JUST LOST BETWEEN THEIR CRACKS! 4. THE IS NO JUSTIFIABLE REASON WHY MY CLAIM IS NOT CONCLUDED AND WHY I'M STILL WITHOUT MY CAR!!! 5. THE RELATIONSHIP BETWEEN SANTAM AND RENEW-IT IS TOTALLY SUSPECT!!! HOW IS IT TGAT SANTAM IS NOT FOLLOWING UP ON THIS? 6. The Car Hire is coming due in the next 6 Days and given that, within this mess, their Vehicle Hire Dept emailed stating that there was no Car Hire on record, yet I was in possession of a Hired Car. 7. Emails dated 11th August, 18th August addressed to *** HAVE BEEN TOTALLY IGNORED!!!
