So I had an accident on Wednesday at 09:55, I call Santam at +/- 10:15 that same morning. Spoke to Dudley - Awesome Service received. Spoke to Portia & Ashton later that day and they understood my personal circumstances like I was the only client at Santam, next day they called me to tell me an assessor was appointed, Ricardo does his thing & before you know it, an email comes through that my claim is approved. The vehicle has already assessed and Mdu Mabota then took over. AGAIN!!! Speed of light, all sorted including car hire. This morning I get a mail from the assessor Isaac Guma, the claim is authorised. THANK YOU ALL GUYS for being a united team with an aim to sort my problem out like it was your own. You really represent a company/team that has been in business for 100 years + & that kind of service is why we LOVE YOU! My claiming experience with you was very effortless!!!
Good morning Pitso,
Thank you very much for the wonderful posting and for really taking the time to notify us of your wonderful claims experience.
We are delighted to hear that and will most definitely ensure that all parties involved are notified of your wonderful experience.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,
Good morning Pitso,
Thank you very much for the wonderful posting and for really taking the time to notify us of your wonderful claims experience.
We are delighted to hear that and will most definitely ensure that all parties involved are notified of your wonderful experience.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,
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