Time to move on...!!!

I am very disappointed with the way Santam handled my query this morning. I am a loyal Santam customer, have been for almost two years but after calling the Call Centre & Santam on three (3) different occasions (this morning) to get a quote for our new car (wanted them to give us a better deal) no one was able to assist me. Instead I was transferred to and from different departments and lost over R50 in airtime as I was calling from my Cellphone. Initially spoke to Ri**** who promised to get back to me in 5 minutes (asked him to as I was calling from my cellphone) and he never got back to me. To cut the long story short, we eventually settled with First for women. I spoke highly of Santam but I guess I was wrong, we have since settled and will be taking up our car insurance with First for Women. Disappointed with Santam to say the least, I guess its time to move on!!!!!