Thumbs up to Sandisiwe, and a job well done!

I had the pleasure of speakimg to Mr. Sandisiwe Mboniswa, a Xhosa mothertongue speaker, however despite English possibly being a 2nd languange, he spoke very well. Articulated and pronunciated in an audible,understandable, well paced ,pleasant manner. He was concise, explained well, and it was clear that he takes takes tremendous care and pride in his personal brand and Santam, his employer, to whom he is a beaming example of exactly how a customer care agent should condict themselves and their business.

It is easy to complain, and often justified, however one must lose sight of giving credit where credit is due, to give people like Sandisiwe, who do go the extra mile, who do care and show it, a pat on the back for a job done far beyond expectation

I repeatedly alerted Dotsure about their agents thatnwere difficult to understand and needed to be upskilled. This regrettably fell on deaf ears.

Please do consider sandisiwe for leadership positions in the future. He will do SANTAM proud