MN
Martinique N

1 reviews | Active since Dec 2023

15 Apr 2026, 14:49

Third Party Claim resolved without hassles dealing with Siphosihle Weyitile

I would like to take a moment to express my sincere appreciation for the excellent service I received from Siphosihle Weyitile. She remained calm and professional every time I asked multiple questions and requested feedback. I understand I may have been quite persistent at times, but she consistently assisted me with patience and responded politely throughout the process.

I was genuinely surprised at how quickly my third-party claim was approved. I had expected the process to take 4–6 months; however, once Siphosihle took over, she assisted me efficiently, and my claim was resolved within the second week.

Thank you once again for your outstanding assistance — it is truly appreciated.

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Replies (2)
Santam
Santam's reply16 Apr 2026, 07:43
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team. 
Santam
Santam's reply16 Apr 2026, 08:46
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.