TM
Tshephiso M

1 reviews | Active since Mar 2015

10 May 2018, 09:36

Third party claim not being paid out

No one communicates progress of claim...no one picks up the phone!!! Assigned person to claim wont pick up or respond to emails!!! I would never recommend Santam to anyone! Claim ********** 50. No regard for other persons! Lokash Dayasagar wont even acknowledge if he received proof of payment sent to him days ago!!!

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Replies (1)
Santam
Santam's reply10 May 2018, 10:12
Official

Good morning,

Thank you for your post. We are really sorry to hear about your frustration and the bad experience.

We will immediately investigate and revert back with feedback once we have concluded our investigation.

Thank you and kind regards.

Stephan Olivier

Client care media manager