They have not given me proper feedback, nor have they adhere to the PPR and TCF framework that bind them in assessing my claim

They have not given me proper feedback, nor have they adhere to the PPR and TCF framework that bind them in assessing my claim. They got my ******** record without my consent and I have to report them to the IR and NFSO now to try and get my claim processed and settled and to hold them ********ly liable for breaking the regulations of POPIA. Their service is awful and they are just *****s in disguise! Don’t ever go use these people for insurance!! They are terrible