1 reviews | Active since Mar 2015
Thank you so much Santam team!!!!!!
Tasneem signed me onto Santam a month ago and would like to thank her so much for insisting I sign up right there and then.<br> I dropped my phone (iPhone 6) this Tuesday and screen was damaged. Due to test, I only got around to reporting it on Friday morning (20/03/2015). Less than an hour after my call to the nice lady at the claims call center, got an email from Lebo detailing what was required to process my claim. Went to iFix and got a damage report and quote. Less than an hour after I forwarded the documents to Lebo, she called me back telling me they will be paying for the repairs less the excess. All in all, it took the team less than 5 hours from my first call to claim, to it being approved and now getting my phone repaired. <br> I must admit I was worried since i been with you for less than a month might be an issue.<br> Many thanks to the entire team involved, you guys made my week!!!!<br> Forget shopping around once I graduate and get my first car next year, clearly know where I'm headed.<br> Keep up the great work guys. <br> Truly \One-of-a-kind""
We are very happy to hear about your wonderful experience and thank you for informing us thereof.
It is always wonderful to hear positive feedback from our clients about our service delivery and we pride ourselves in providing the best possible service to our clients.
We will most definately ensure that all parties involved are notified of your wonderful experience.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We are very happy to hear about your wonderful experience and thank you for informing us thereof.
It is always wonderful to hear positive feedback from our clients about our service delivery and we pride ourselves in providing the best possible service to our clients.
We will most definately ensure that all parties involved are notified of your wonderful experience.
Thank you and kind regards.
Stephan Olivier
Client care media manager
