RH
Rod H

1 reviews | Active since Sept 2010

01 Oct 2025, 08:36

Thank you Praise of SANTAM

Well done SANTAM, my experience in obtaining a motor and building insurance quote was a pleasure, so far from the usual "Call-Centre" responses one gets theses days. The agent dealing with me was Praise, he thoroughly dealt with all my queries, on an unusual factor for the building insurance he politely requested I hold while he confirmed details with his supervisor, showed a very professional approach. On the arranged callback day and time Praise called back, a somewhat unusual experience in South Africa! SANTAM have certainly got a professional client interface, let me hope it is the same should I have any claims in future as with little hesitation, I took up the policy.

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Replies (1)
Santam
Santam's reply01 Oct 2025, 08:42
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.