Thank you!

I recently got hit by lightning and while waiting for Santam to decide if they would pay, I went on to Hellopeter to see what they are like. I was rather concerned after finding nothing short of disastrous reviews.

Despite that, I remained confident that I had made the right choice moving to Santam.

My confidence was well placed. Yesterday I received confirmation of the Agreement of Loss, and while we all think our goods are worth more than they actually are, I feel Santam has been very fair in what they agreed to pay me out.

My only complaint is that it took two weeks to finalise my claim, but I understand there has been an overwhelming amount of surge related claims this season and I accept that you are under pressure.

I hope to never need your services again, but feel confident that I am in good hands should anything else go wrong.