Terrible service delivery and mannerism.

Had my car for a two weeks, was knocked at a stop greet from behind from a Santam insured client, I have been waiting for two months with no car for their third party to cover me, every time I phone the insurance, their employees are rude and even worse unavailable. I'm still waiting for my claim to be processed with minimal information as I don't have any other choice but to wait and they know it so they make sure to take advantage. Heard Santam was so good but after this experience I would never join them.