KZ
Karl Z
1 reviews | Active since Oct 2022
19 Oct 2022, 17:27
Terrible insurance company.
Absolutely useless insurance provider. I am incredibly happy that I have left them as they don’t know what their own policies entail and going through with a claim has taken over a month. The communication is terrible in all forms.
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Replies (2)
Santam's replyOfficial
19 Oct 2022, 17:47Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply19 Oct 2022, 17:47
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's replyOfficial
19 Oct 2022, 18:39Good afternoon,
Thank you for your review.
We are really sorry to hear that and that you have cancelled your policy with Santam.
May we please request if you could provide us with your claim number to allow us to trace and investigate why it took so long to resolve/finalise your claim?
Thanking you in advance.
Kind regards
Client care
Thank you for your review.
We are really sorry to hear that and that you have cancelled your policy with Santam.
May we please request if you could provide us with your claim number to allow us to trace and investigate why it took so long to resolve/finalise your claim?
Thanking you in advance.
Kind regards
Client care
Santam's reply19 Oct 2022, 18:39
Official
Good afternoon,
Thank you for your review.
We are really sorry to hear that and that you have cancelled your policy with Santam.
May we please request if you could provide us with your claim number to allow us to trace and investigate why it took so long to resolve/finalise your claim?
Thanking you in advance.
Kind regards
Client care
Thank you for your review.
We are really sorry to hear that and that you have cancelled your policy with Santam.
May we please request if you could provide us with your claim number to allow us to trace and investigate why it took so long to resolve/finalise your claim?
Thanking you in advance.
Kind regards
Client care