Terrible disgusting pathetic service so poor it is difficult to describe.

<p>Summed up below I can write a book about this.</p> <p>My car a Audi A4 was collected from my house on 4 August 2016 for a simple sump repair and a scratch on the bottom of the front bumper caused by hitting a speed hump other than that the car was in a 100% working condition. Estimation time to do this job would be max. 2 weeks. The car was send to Renew-it for the repairs by Santam their preferred panel shop, the car was destroyed to such an extent that it was handed over to an Audi agent in Northcliff to repair it was there for a month without any success. The car was then transported to an Audi agent on the east rand they got the car back into a running condition however the front bumper was damaged somewhere between the panel shop and the Audi agents it was then booked into another panel shop for repairs to the bumper somehow the wiring was damaged now the windows, rearview mirrors adjustment, lights in the doors est. do not work the car was apparently send to another Audi agent for assessment this is now 6 Months later and I still don’t have the car. </p> <p>The debacle above explains the poor pathetic degusting we don’t care attitude from the Santam East Rand drive in manager and his team of assessors. I have e-mails that will probably fill an a4 lever arc file communicating with these people over the past 6 months and hardly any reaction from them. How sad is it for a client to be treated like this.</p> <p>Santam surely this is not the way to treat your clients your advertising on TV do not reflect this manner.</p>