LM
Luwanda M

1 reviews | Active since Dec 2013

16 Oct 2017, 20:58

Terrible Customer Service

Over a month ago I was involved in a car accident and submitted a third party claim. The service that I've received from Santam has been appalling. No response is provided on emails and you never know who to talk to.

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Replies (1)
Santam
Santam's reply17 Oct 2017, 07:43
Official

Good morning,

We thank you for the post above. We understand that you are not satisfied with the service received and we are really sorry about that.

We will be in contact shortly requesting further information from you to assist in our investigation.

Thank you and kind regards.

Stephan Olivier

Client care media manager

Best regards,