Terrible Customer Service

I am totally unsatisfied with the service that I have received from Santam of late.<br> <br> It has been over 3 weeks since I have put in the claim for my vehicle. No one has bothered to contact me from your offices to let me know what is happening, even though I have contacted my broker everyday (sometimes twice a day) to find out what's is going on and contacted you directly and STILL Santam has not bothered contacted me once. <br> <br> I organized a vehicle for two weeks for the evaluation process to take place. <br> From Friday 18th (18 days since | lodged the claim) this loaned vehicle is no longer available to me. <br> <br> I have emailed your offices, I have contacted you numerous times telephonically and STILL Santam does not seem to give a damn.<br> <br> I am now without a vehicle entirely. My work is suffering and I am unable to get to my clients and STILL no one has bothered to contact me to discuss what is happening with my vehicle.<br> <br> <br>