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Angela D
1 reviews | Active since Jul 2018
24 Aug 2021, 11:10
Taking forever to finalise claim
It's literally been a month since we had an incident and SANTAM still hasnt finalised our claim,still "investigating".WOW!!?? This is the first time we experience this we insurance,now we regret leaving my miway for this ridiculous service or lack thereof!!!
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Replies (2)
Santam's replyOfficial
24 Aug 2021, 11:32Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply24 Aug 2021, 11:32
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's replyOfficial
24 Aug 2021, 11:47Good day,
We have requested feedback from claims management on the current status of the claim and will revert back as soon as we have received their feedback.
Thank you and kind regards
Stephan Olivier
Client care media manager
We have requested feedback from claims management on the current status of the claim and will revert back as soon as we have received their feedback.
Thank you and kind regards
Stephan Olivier
Client care media manager
Santam's reply24 Aug 2021, 11:47
Official
Good day,
We have requested feedback from claims management on the current status of the claim and will revert back as soon as we have received their feedback.
Thank you and kind regards
Stephan Olivier
Client care media manager
We have requested feedback from claims management on the current status of the claim and will revert back as soon as we have received their feedback.
Thank you and kind regards
Stephan Olivier
Client care media manager