AL
Ana L

1 reviews | Active since Mar 2009

10 Jan 2019, 13:13

Taking a chance

I received an email threatening me with summons. Please go ahead. I`m sure a lot of people would be interested in this case.

Please be advised that I will be logging a complaint with the Insurance Ombudsman and I will be taking this to social media too.

I cannot believe that a Corporate as big as Santam is threatening with summons in connection with a bumper bashing that occurred last year March knowing very well that no one was hurt and that there was no damage to the vehicle in question. So much so that a pencil had to be used to indicate the extent of the damage. A quote of R 17000.00 odd to repair the so called damages is in fact an absolute joke.

I am utterly disgusted to say the least and will be taking this matter further.

0
Replies (2)
Santam
Santam's reply10 Jan 2019, 13:45
Official
Good day

Thank you for your post.

Please be advised that we are investigating your concerns and we will be in contact with you shortly.

Trust this to be in order.

Thank you and kind regards

Kurt Koopman

Client Care Manager

Best regards,

AL
Ana L's update15 Jan 2019, 14:53
Reviewer Update
Good afternoon Kurt, any particular reason why it`s taking Santam so long to get back to me? Thanks Ana