1 reviews | Active since May 2017
SUNTAM Cape town improve your service
<p>Its almost 2 months now and still waiting for my claim from Santam. I am a third party and nothing have happened yet to repair my car and now using public transportation. </p> <p>All i get from them is emails after i complained but now again they just quite. Mr Abram bumped into me but am told by him that his car has been fixed but mine nothing. </p> <p>I have also noticed another problem on my car-the electric Window at drivers side back seat not working because of that knock. </p> <p>Can you please help me get my claim fixed. </p> <p>My Claim no: ********** 08/4/1 </p> <p>Ins:Abrams </p> <p>MR,Mr CRM : ********** </p> <p>Regards </p> <p>Tinashe </p>
Good day Tinashe,
We are aware of your concerns and as we have communicated to you our legal branch has appointed the assessors branch to digitally assess the damage to your vehicle -- their turnaround time, as advised earlier, is 10 working days, which will only expire this coming Monday 29/05.
We have however requested our legal branch to follow up with the assessor and to expedite the process.
Once we have feedback we will respond to you.
Kind regards
Stephan Olivier
Client care media manager
Good day Tinashe,
We are aware of your concerns and as we have communicated to you our legal branch has appointed the assessors branch to digitally assess the damage to your vehicle -- their turnaround time, as advised earlier, is 10 working days, which will only expire this coming Monday 29/05.
We have however requested our legal branch to follow up with the assessor and to expedite the process.
Once we have feedback we will respond to you.
Kind regards
Stephan Olivier
Client care media manager