jH
january H
1 reviews | Active since Jan 2010
23 Jun 2015, 13:23
Still no call back ...
I called in 2 weeks ago and spoke to a lady by the name of Charmaine van Niekerk, explaining to her that the premium was too high , and I had just asked for it to be decreased about 2 months ago.<br> <br> She PROMISED to call me back, till now I have received no response? <br> <br> I want my premium decreased, or I will cancel my policy as off month end. <br>
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Replies (1)
Santam's replyOfficial
24 Jun 2015, 08:51Hello January,
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about the frustration thi ***perience has caused you.
We will refer this matter to the relevant department to have this addressed and resolved.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about the frustration thi ***perience has caused you.
We will refer this matter to the relevant department to have this addressed and resolved.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Santam's reply24 Jun 2015, 08:51
Official
Hello January,
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about the frustration thi ***perience has caused you.
We will refer this matter to the relevant department to have this addressed and resolved.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about the frustration thi ***perience has caused you.
We will refer this matter to the relevant department to have this addressed and resolved.
Thank you and kind regards.
Stephan Olivier
Client care media manager