JG
Johan G
1 reviews | Active since Jul 2019
22 Jul 2019, 21:20
Stil no car.
On 13 may,2019. One of my cars was in acident in midrand. The accessor ask me where i would like the car to be fix. He said 10 days if it is in midrand and 30 day if it is near me. I told him i take the 10 days. After 5 days they desided the car must be fix in kuruman. So they bring it here. It is now the22 july. The firm that have to fix it,told me only one part that is missing and it is like the batch of the car. Now it is a hole lot of parts that is stil not with them. I do not ander stand,if i order a part it is deliverd with in 2 days.
So i wat can i do now,santam take ervery end of the mounth the cat and allso do nothing. Top car panebeaters is allso not doing there job in kuruman.
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Replies (2)
Santam's replyOfficial
23 Jul 2019, 07:28Good morning Johan,
Thank you very much for your post here. We are really sorry to hear about your bad experience and inconvenience this entire process has caused you.
Unfortunately we cannot trace any policy or claim using the ID number provided -- could you please provide us with either the policy or claim number so that we can trace the claim and do our investigation?
We thank you in advance.
Kind regards
Stephan Olivier
Client care media manager
Thank you very much for your post here. We are really sorry to hear about your bad experience and inconvenience this entire process has caused you.
Unfortunately we cannot trace any policy or claim using the ID number provided -- could you please provide us with either the policy or claim number so that we can trace the claim and do our investigation?
We thank you in advance.
Kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply23 Jul 2019, 07:28
Official
Good morning Johan,
Thank you very much for your post here. We are really sorry to hear about your bad experience and inconvenience this entire process has caused you.
Unfortunately we cannot trace any policy or claim using the ID number provided -- could you please provide us with either the policy or claim number so that we can trace the claim and do our investigation?
We thank you in advance.
Kind regards
Stephan Olivier
Client care media manager
Thank you very much for your post here. We are really sorry to hear about your bad experience and inconvenience this entire process has caused you.
Unfortunately we cannot trace any policy or claim using the ID number provided -- could you please provide us with either the policy or claim number so that we can trace the claim and do our investigation?
We thank you in advance.
Kind regards
Stephan Olivier
Client care media manager
Best regards,
JG
Johan G's updateReviewer Update
23 Jul 2019, 12:13Sorry. This is the case number:***
JG
Johan G's update23 Jul 2019, 12:13
Reviewer Update
Sorry. This is the case number:***