cD
charles D

1 reviews | Active since Jul 2014

26 Apr 2018, 09:58

Stay away from SANTAM!!!!

I phoned Santam about a week back as my Premium is very high and I got a competitors quotation that was R400.00 cheaper. Santam said they would like to match the competitors premium and that I should not cancel. This was a lie. Santam wanted me not to cancel at that moment so that my debit order still goes off that month. Now I have to pay for my new insurance and Santams premium for this month. I sent them emails which they ignored. I phoned them and I am constantly placed on hold which further depletes my funds.

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Replies (1)
Santam
Santam's reply26 Apr 2018, 10:40
Official

Good day

Thank you for your post.

Please be advised that we are in the process of investigating your complaint and we will be in contact with you shortly.

Thank you and kind regards

Kurt Koopman

Client Care Manager