PV
Pieter V

1 reviews | Active since Dec 2016

24 Nov 2022, 23:32

Stay away!

Worst insurance company ever. They find every excuse not to pay and then after they eventually approve the claim they try to do a cash settlement for some arbitrary amount quoted by their supplier. If one contacts their supplier they say the quote is no longer valid and the price is actually 3x higher.

0
Replies (3)
Santam
Santam's reply24 Nov 2022, 23:51
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam
Santam's reply25 Nov 2022, 07:30
Official
Dear Pieter,

Thank you for your review.
We are really sorry to hear about your bad experience.

In order for us to assist and investigate may you please provide us with your claim number?

Thanking you in advance?
Kind regards
Client care
Santam
Santam's reply25 Nov 2022, 09:58
Official
Thank you very much