*********** STAFF

I have changed my banking details. The debit order went through on the correct account. After a month I had a claim. the claim money was paid into the previous account that was closed. its nearly a month now and I did not receive the claim money back. This was not my mistake. The person at Santam is to be blamed. Now I have to fill in forms and please and explain why I want my claim money.... why was Santams system not totally updated with the correct details...