KS
KAREN S

1 reviews | Active since Aug 2024

14 Aug 2025, 10:04

Special staff that need to be APPRECIATED for their services

I would like to give a huge shoutout to Bongeka Sawutana and to Lajuan of SANTAM claims for helping to rectify a problamatic claim - once these two KIND and gentle people stepped in, the process went off smoothly, I calmed down and the claim was handled and settled within 2 days. Thats what I call FANTASTIC service because of FANTASTIC people who actually care - I hope SANTAM appreciate staff like this!

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Replies (1)
Santam
Santam's reply14 Aug 2025, 10:07
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.