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Bazil P

1 reviews | Active since Nov 2021

13 Sept 2024, 13:45

Slow response

Good day

I submitted a third party claim.

Claim no: *** Legal consultant is: Khanyisa Majingolo

All the documents was submitted but no one is getting back to me. I need to fix my car as I am not insured eith Santam but the Insured person damaged my vehicle.

Regards Bazil

0
Replies (12)
Santam
Santam's reply13 Sept 2024, 14:27
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
BP
Bazil P's update13 Sept 2024, 14:47
Reviewer Update
I wait for your call
Santam
Santam's reply13 Sept 2024, 15:11
Official
Good day,

The matter was referred to legal management to attend and provide feedback.
We also have requested them to make contact with you to discuss and update.

Thank you and regards.
Client care
BP
Bazil P's update13 Sept 2024, 15:13
Reviewer Update
So when can I expect feedback? The accident occurs on the 5th Sept already
Santam
Santam's reply13 Sept 2024, 15:29
Official
Good afternoon,

During the course of Monday feedback and an update should be provided.
We will monitor this form our side as well.

Regards
Client care
BP
Bazil P's update13 Sept 2024, 15:30
Reviewer Update
Thank you
Santam
Santam's reply13 Sept 2024, 15:35
Official
No problem Bazil,

Regards
Client care
BP
Bazil P's update16 Sept 2024, 13:06
Reviewer Update
Any update?
BP
Bazil P's update16 Sept 2024, 13:24
Reviewer Update
I would wait for their reply. They take very long to respond.
BP
Bazil P's update17 Sept 2024, 13:19
Reviewer Update
Good day

  1. I was given a no to call and a person called Siposihle to call and enquire. But the not does exist nor do they keep me updated.
Santam
Santam's reply19 Sept 2024, 13:44
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
BP
Bazil P's update23 Sept 2024, 13:42
Reviewer Update
Good day

What is the latest update, I already submit the quotes.