Significant service improvement

Item: Santam
Rating: 4
Author: Maijane

Significant service improvement. Consultant goes an extra mile to provide more information for clarity on how annual increments are app**** which is commended. I wish this information could be given to customers prior to every annual increment or renewal to ensure customers are well aligned and understands what informed the increase on their premium.

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Replies (1)

Santam's replyOfficial

15 Sept 2026, 11:02

Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.

Best regards,

Santam's reply15 Sept 2026, 11:02

Official

Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.

Best regards,