BM
Bongani M

1 reviews | Active since Aug 2013

18 Nov 2022, 15:36

SHOCKING CUSTOMER SERVICE

My Wife Kwanele Mtshali and I have an ongoing claim for our washing machine and fridge. They appointed Digicall to assess the units and Digicall's damage report on the washing machine was completly false by stating that it was power surge damage clearly a ploy not to replace our machine. It's been 2 weeks now and we are still waiting for Santam and Digicall to sort out the claim.But when you miss a premium they double debit your account. We wont be with Santam for long i can assure that.

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Replies (1)
Santam
Santam's reply18 Nov 2022, 15:56
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care