**** service and NO feedback unless i phone

I had a break down today with my vehicle next to the highway, So i phone Santam and open the Claim at 12 am, IT's now 3PM and still nothing. Holy ****, I eventually phoned my client to get someone to tow me to their company so i'm not just standing next to the highway all day. And worst now is the towing company CANT find the address i gave them WITH gps coordinates and now they want me to pay because they chose a towing company at the end of the world to come and assist me, now they want me to pay for their extra traveling. Absolute ********. How do they run this place. They can get a towing company closer.<br> <br> I'm shocked at this service from a company that says they are the best at what thy do.