KB
Kirsten B

1 reviews | Active since Mar 2009

01 Mar 2022, 08:04

Shame on you.

We lodged a claim on 7 February for our house that got flooded. We are still waiting for them to sort themselves out. It is health risk. Why does it take 21 days for them to get a comparative quote, surely you know how much floors, doors, walls and ceilings cost. Shame on you.

0
Replies (3)
Santam
Santam's reply01 Mar 2022, 09:41
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam
Santam's reply03 Mar 2022, 09:08
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
KB
Kirsten B's update05 Mar 2022, 06:43
Reviewer Update
Does it make things better or worse in that you rep**** twice with the same message saying you will be in touch but I haven't even been contacted once? Oh well guess I just go to the ombudsman.